Terms & Conditions of Vehicle Conversion Services (“Conditions”)

1.Contract

1.1.The order form for the conversion of a motor vehicle and accessories, if any, (“the Goods”) by us, Evolution Automotive Design Ltd trading as Evolution Vans (“the Seller") at the agreed price (“the Total Retail Price") incorporates the following clauses to form the contract between us.

1.2.The order form (except where varied by an express agreement between the parties which is recorded in writing and signed by an authorised representative of the Seller) shall constitute the entire contract between the parties.

2.Commencement and Completion Date

2.1. The contract for services shall commence on the Commencement Date listed. Although Evolution Vans might suggest a completion date it is by no means a guarantee. Evolution Vans will endeavour to complete the vehicle by this date however there are often circumstances outside of our control. Evolution Vans will inform the customer of any delays and new completion dates. Evolution Vans will in no way be responsible for any loss caused by the delay of conversion build, e.g. campsite fees or ferry crossings. 

3.Quotations

3.1.The prices, quantities and delivery time stated in any quotation are not binding on the Company. They are commercial estimates only which the Company will make reasonable efforts to achieve.

3.2.We reserve the right to change the build specification and prices subject to increases by suppliers (including vehicle manufacturers and main dealers like VW and Ford) and raw materials / parts used in production.

3.3.Evolution Vans will only carry out work listed in your contract of works and will not carry out any additional work not listed without prior agreement.

4.Orders

4.1.Orders will be deemed to have been placed when an email confirmation has been received from or on behalf of The Client and a non-refundable deposit has been received.

4.2.If you are purchasing a vehicle then a non-refundable deposit will be due for both the purchase of the vehicle and the conversion services.

5.Right to Sub Contract

5.1.Unless otherwise agreed the Company shall be entitled to sub-contract all or any part of the work.

6.Timetable

6.1.The Company will use its best endeavours to supply the services or materials within the quoted time but time will not be of the essence within the contract. The build can be a complex process. We will try our best to meet your deadline but this doesn’t always happen. 

6.2.We will not be liable for any further charges or costs incurred as a result of any delays. This includes booking of campsites or ferries. While we will try and meet these deadlines often this is not possible. We strongly recommend ensuring there is plenty of time between the proposed collection date and your first big adventure. 

6.3.If you don’t live close by to Evolution Vans we recommend you stay for an evening at a local campsite when you collect your van. This means you can plan to visit us again in the morning with any questions you might have. We can recommend lots of great local campsites - or visit this blog post here.

7.Copyright

7.1.The Client acknowledges that the rights to the Goods are owned by the Company and that the Goods are protected by United Kingdom copyright laws, international treaty provisions and all other applicable national laws.

8.Risk of Loss

8.1.The risk of loss or damage to the Goods shall pass to the Client upon delivery of the Goods. Inspection and Damage Report: Please inspect your vehicle thoroughly before you drive it away, we will not be held responsible for any damage reported after the vehicle has left our premises.

9.Payments

9.1.A non-refundable deposit of £2,500 is required to secure a conversion services build slot.

9.2.50% of the balance is required 6 x weeks prior to commencement of build for non-stock materials and goods. All non-stock materials and goods are non-refundable.

9.3.The final balance is due on completion of the build and prior to collection. All remaining funds have to be cleared with Evolution Vans before we allow any converted vehicles to leave our premises.

9.4.The Company reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed.

9.5 - If you are purchasing a vehicle from us you will be required to pay the full vehicle balance at the date of sale, separate to any conversion services costs.

10.Cancellation

10.1.In view of the nature of the service, any order - once confirmed by the Company - is not cancellable. Cancellation of the Order by the Client will only be accepted on condition that any costs, charges and expenses already incurred, including any charges that will be levied by a sub-contractor on account of their expenses, work or cancellation conditions will be reimbursed to the Company forthwith.

11.Loss or Damage to Supplies

11.1.The Company will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies to the Client (or which may be received from the Client).

12.Warranty

12.1.There is a 1 year warranty on conversion work undertaken by Evolution Vans and all parts come with their manufacturers warranty. Unreasonable usage causing damage or default is not included. This warranty is non-transferable.

12.2.Your vehicle warranty is separate to the above.

13.Limitation of Liability

13.1.The Client shall fully indemnify the Company against any liability to third parties arising out of the Client's use of the Goods.

14.Vehicle Purchase and Arrival at Evolution Vans

14.1.If Evolution Vans is purchasing a vehicle on the customer’s behalf, we will make all endeavours to help the customer purchase a safe and reliable vehicle. Evolution Vans acts as a consultancy service in the vehicle buying process to help customers make an informed purchase. The customer shall have no right to bring any claim against us in respect to the vehicle itself. Any administration charge relating to the vehicle purchase will be paid by the customer.  We do not accept any liability in respect to the use of the vehicle by the customer or any future issues that may arise with the vehicle itself. If the customer is bringing an already purchased vehicle to Evolution Vans, a full damage report is required on arrival.

15.Services

15.1.Evolution Vans will provide the customer with the specification detailed on the final accepted quotation. Any changes made to the final accepted quotation during the build Evolution Vans will endeavour to complete, however no guarantees are made. Any additions will be added to the final bill payable on completion.

16.Design of the Product 

16.1.The customer is required to sign off the project and colour choices. Although Evolution Vans will offer advice and opinions the customer is responsible for the final design. Evolution Vans will accept no responsibility for the appropriateness or accuracy of customer final choices. 

16.2.Where applicable and requested by us, the customer shall timeously provide colour choices and other individualisation, any delay in the provision of this will result in a corresponding delay in the delivery of the conversion. 

17.Charges and Payments

17.1.All payments will be in UK Pounds Sterling made via BACS for all invoices over £2,500, for invoices below this amount, we do offer credit and debit card but BACS is always preferred to reduce payment processing fee costs, we may also be able to offer some forms of finance. Without prejudice to our other rights and remedies under the Conditions, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to the Client. 

18.Default

18.1.Where the Client: fails to pay the charges listed in the contract or breaches the Contract in any other way we shall be entitled to (without prejudicing, losing or reducing any other right or remedy) suspend conversion process, or hold the vehicle until full payment is made. The completed vehicle will not leave the premises until the customer's account has been settled.  

19.Indemnity

19.1.The Client hereby agrees to indemnify and keep indemnified Us, Our employees, officers, agents and contractors and hold Us, Our employees, officers, agents and contractors from and against any breach or non-observance by the Client of these Conditions and any claim brought against Us by a third party resulting from the provision of Services by Us to the Client, the Client’s use of the Services and the Server and the Client’s Materials placed on the Website including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by Us as a consequence of such breach or non-observance. 

20.Complaints

20.1.Should you have any complaints about the services received from us, then you can contact hello@evolutionvans.co.uk. Please clearly state the product or service that you are experiencing an issue with and provide details of the nature of your complaint. A member of our team will aim to resolve your issue to the best of their abilities. All complaints will be acknowledged within 3 business days, and we aim to resolve any issues within 10 business days. 

21.Force Majeure 

21.1.We are not liable for any breach of the Contract or liable for any delay or failure in performance of any part of these conditions and its commitments when arising from or attributable to acts, events, omissions, accidents beyond the reasonable control of Us to perform and without limiting the generality thereof, shall include strikes; lock outs or other industrial action; civil commotion; riot; invasion; war; threat or preparation for war; fire; explosion; storm; flood; earthquake; subsidence; epidemic or other natural physical disaster, the possibility of the railways, shipping, aircraft, motor transport or other means of public or private transport, political interference with our normal operations. 

22.Notices 

22.2.Any notices required to be given under the Contract by either party to the other shall be in writing, whether by letter sent recorded delivery or email to the address of the other party as given in this Contract or the Action Plan or such other address as such party may from time to time have communicated to the other in writing. Any notice server by email shall, unless the contrary is proved, be deemed to be received on the day it was sent. Recorded delivery shall be deemed to be served two days following the date of posting.

23.Entire Agreement

23.1.The Contract represents the entire understanding between the Client and Us relating to the Services. The Contract supersedes all previous communications between the Client and Us (whether written or oral) relating to the Services. Nothing in the Contract removes or overrides any right of action by any party in respect of fraudulent misrepresentation, fraudulent concealment or other fraudulent actions. 

24.Governing Law

24.1.These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

25.Changes to Terms & Conditions of Vehicle Conversion Services

25.1.You can review the most current version of the Terms & Conditions of Vehicle Conversion Services at any time at this page.

25.2.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

26.Contact Information

Questions about the Terms & Conditions of Vehicle Conversion Services should be sent to us at hello@evolutionvans.co.uk

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