Terms & Conditions of Vehicle Conversion Services

Terms & Conditions of Vehicle Conversion Services (“Conditions”)

For the purposes of this document, any reference to ‘we’, 'us', or 'Evolution Vans' refers to Evolution Automotive Design Ltd, and any reference to ‘you’ refers to the Client. The terms and conditions in this document reflect the standard business practices of Evolution Automotive Design Ltd, which apply unless other arrangements are made in writing.

1.  Contract

1.1. The order form for the conversion of a motor vehicle and accessories, if any, (“the Goods”) by us, Evolution Automotive Design Ltd trading as Evolution Vans (“the Seller") at the agreed price (“the Total Retail Price") incorporates the following clauses to form the contract between us.

1.2. The order form (except where varied by an express agreement between the parties which is recorded in writing and signed by an authorised representative of the Seller) shall constitute the entire contract between the parties.

2.  Commencement and Completion Date

2.1. The contract for services shall commence on the Commencement Date listed. Although Evolution Vans might suggest a completion date, it is not a guarantee. Evolution Vans will endeavour to complete the vehicle by this date; however, there may be circumstances beyond our control. Evolution Vans will inform the customer of any delays and new completion dates. Evolution Vans will in no way be responsible for any loss caused by the delay of the conversion build, e.g. campsite fees or ferry crossings. 

3.  Quotations

3.1. The prices, quantities and delivery time stated in any quotation are not binding on the Company. They are commercial estimates only, and the Company will make reasonable efforts to achieve them.

3.2. We reserve the right to change the build specification and prices, subject to increases by suppliers (including vehicle manufacturers and main dealers like VW and Ford) and raw materials/parts used in production.

3.3.Evolution Vans will only carry out work listed in your contract of works and will not carry out any additional work not listed without prior agreement.

4.  Orders

4.1 Orders will be deemed to have been placed when an email confirmation has been received from or on behalf of The Client and a non-refundable deposit has been received.

4.2. If you are purchasing a vehicle, a non-refundable deposit will be due for both the vehicle purchase and the conversion services.   

5.  Right to Sub Contract

5.1.Unless otherwise agreed the Company shall be entitled to sub-contract all or any part of the work.

6.  Timetable

6.1.The Company will use its best endeavours to supply the services or materials within the quoted time but time will not be of the essence within the contract. The build process can be complex. We will try our best to meet your deadline, but this doesn’t always happen. 

6.2.We will not be liable for any further charges or costs incurred as a result of any delays. This includes booking of campsites or ferries. While we will try to meet these deadlines, often this is not possible. We recommend leaving plenty of time between the proposed collection date and your first big adventure. 

6.3.If you don’t live close by to Evolution Vans we recommend you stay for an evening at a local campsite when you collect your van. This means you can plan to visit us again in the morning with any questions you might have. We can recommend lots of great local campsites—or visit this blog post.

7. Copyright

7.1.The Client acknowledges that the Company owns the rights to the Goods and that the Goods are protected by United Kingdom copyright laws, international treaty provisions and all other applicable national laws.

8. Risk of Loss

8.1. The risk of loss or damage to the Goods shall pass to the Client upon delivery of the Goods. Inspection and Damage Report: Please inspect your vehicle thoroughly before you drive it away. We will not be held responsible for any damage reported after the vehicle has left our premises.

9. Payments

9.1. To secure your build slot, we ask for a non-refundable deposit of £2,500.

9.2. 6 weeks before your build slot, a 50% deposit of the total build cost is required. If the build slot is less than 6 weeks away at the time of booking, the 50% deposit will be due then. Bespoke vehicle conversions that we are unable to quote will be invoiced every 4 weeks during the project.

9.3. As part of the final steps, the remaining balance is due on completion of the conversion on receipt of the final invoice and before collection. All remaining funds must be cleared before any converted vehicles leave our premises.

9.4. The Company reserves the right to increase a quoted fee if the client requests a variation to the work agreed, goods increase in price, or the build requires extra parts.

9.5. If you are purchasing a base vehicle from our van sales department, the balance of that vehicle will be payable in line with our vehicle sales payment terms, which are separate from any conversion services costs.

9.6. If you fail to make any payment due in line with the set payment terms, conversion works may stop and interest may be attracted on the overdue amount at the rate of 12% per annum above the Bank of England's base rate from time to time. Such interest shall accrue daily from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount. Failure to receive an Invoice is not accepted as a reason for missing the payment deadline.

9.7. Products become your property only once all monies owed have been paid in full; until this time, we retain the title on all goods supplied.

10. Cancellation

10.1. In view of the nature of the service, any order - once confirmed by us - is not cancellable. Cancellation of the order will only be accepted on condition that any costs, charges and expenses already incurred, including any charges that a sub-contractor will levy on account of their fees, work or cancellation conditions, will be reimbursed to us forthwith.

11. Loss or Damage to Supplies

11.1. We will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials we supply.

12. Warranty

12.1. All conversions come with a 12-month warranty.

12.2. Unreasonable usage causing damage or default is omitted.

12.3. This warranty is non-transferable.

12.4. Your vehicle warranty is separate from the above.

13. Limitation of Liability

13.1. The Client shall fully indemnify the Company against any liability to third parties arising out of the Client's use of the Goods.

14.Vehicle Purchase and Arrival at Evolution Vans

14.1.If Evolution Vans is purchasing a vehicle on the customer’s behalf, we will make all endeavours to help the customer purchase a safe and reliable vehicle. Evolution Vans acts as a consultancy service in the vehicle buying process to help customers make an informed purchase. The customer shall have no right to bring any claim against us in respect to the vehicle itself. Any administration charge relating to the vehicle purchase will be paid by the customer.  We do not accept any liability in respect to the use of the vehicle by the customer or any future issues that may arise with the vehicle itself. If the customer is bringing an already purchased vehicle to Evolution Vans, a full damage report is required on arrival.

15.Services

15.1.Evolution Vans will provide the customer with the specification detailed on the final accepted quotation. Any changes made to the final accepted quotation during the build Evolution Vans will endeavour to complete, however no guarantees are made. Any additions will be added to the final bill payable on completion.

16.Design of the Product 

16.1.The customer is required to sign off the project and colour choices. Although Evolution Vans will offer advice and opinions the customer is responsible for the final design. Evolution Vans will accept no responsibility for the appropriateness or accuracy of customer final choices. 

16.2.Where applicable and requested by us, the customer shall timeously provide colour choices and other individualisation, any delay in the provision of this will result in a corresponding delay in the delivery of the conversion. 

17.Charges and Payments

17.1.All payments will be in UK Pounds Sterling made via BACS for all invoices over £2,500, for invoices below this amount, we do offer credit and debit card but BACS is always preferred to reduce payment processing fee costs, we may also be able to offer some forms of finance. Without prejudice to our other rights and remedies under the Conditions, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to the Client. 

18.Default

18.1.Where the Client: fails to pay the charges listed in the contract or breaches the Contract in any other way we shall be entitled to (without prejudicing, losing or reducing any other right or remedy) suspend conversion process, or hold the vehicle until full payment is made. The completed vehicle will not leave the premises until the customer's account has been settled.  

19.Indemnity

19.1.The Client hereby agrees to indemnify and keep indemnified Us, Our employees, officers, agents and contractors and hold Us, Our employees, officers, agents and contractors from and against any breach or non-observance by the Client of these Conditions and any claim brought against Us by a third party resulting from the provision of Services by Us to the Client, the Client’s use of the Services and the Server and the Client’s Materials placed on the Website including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by Us as a consequence of such breach or non-observance. 

20.Complaints

20.1.Should you have any complaints about the services received from us, then you can contact hello@evolutionvans.co.uk. Please clearly state the product or service that you are experiencing an issue with and provide details of the nature of your complaint. A member of our team will aim to resolve your issue to the best of their abilities. All complaints will be acknowledged within 3 business days, and we aim to resolve any issues within 10 business days. 

21.Force Majeure 

21.1.We are not liable for any breach of the Contract or liable for any delay or failure in performance of any part of these conditions and its commitments when arising from or attributable to acts, events, omissions, accidents beyond the reasonable control of Us to perform and without limiting the generality thereof, shall include strikes; lock outs or other industrial action; civil commotion; riot; invasion; war; threat or preparation for war; fire; explosion; storm; flood; earthquake; subsidence; epidemic or other natural physical disaster, the possibility of the railways, shipping, aircraft, motor transport or other means of public or private transport, political interference with our normal operations. 

22.Notices 

22.2.Any notices required to be given under the Contract by either party to the other shall be in writing, whether by letter sent recorded delivery or email to the address of the other party as given in this Contract or the Action Plan or such other address as such party may from time to time have communicated to the other in writing. Any notice served by email shall, unless the contrary is proved, be deemed to be received on the day it was sent. Recorded delivery shall be deemed to be served two days following the date of posting.

23. Entire Agreement

23.1. The Contract constitutes the entire understanding between the Client and Us regarding the Services. The Contract supersedes all previous communications between the Client and Us (whether written or oral) relating to the Services. Nothing in the Contract removes or overrides any right of action by any party in respect of fraudulent misrepresentation, fraudulent concealment or other fraudulent actions. 

24.  Governing Law

24.1. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

25.  Changes to Terms & Conditions of Vehicle Conversion Services

25.1. You can review the most current version of the Terms & Conditions of Vehicle Conversion Services at any time on this page.

25.2. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

26.  Legal Advice

26.1. The Client should discuss any unclear terms or conditions with Evolution Vans, check that all the information provided is accurate and correct, and check that any special arrangements that may have been agreed upon during the sale process are included and detailed on the order form before signing this Agreement. If in any doubt, the Client should seek independent legal advice before signing this Agreement.

27. Statutory Rights

27.1. Nothing in these terms and conditions will affect the Client’s statutory rights relating to either faulty or misdescribed goods or poor-quality services. Contact a local authority, such as the Trading Standards Department or the Citizens Advice Bureau, for more information on these statutory rights.

28. Data

28.1. Evolution Vans shall keep and use any data relating to the Client in accordance with the provisions of all relevant data protection legislation to process the Client’s order and payment, and (unless the Client requests Evolution Vans not to do so), to inform the Client about similar products that Evolution Vans provides. The Client may stop receiving this information at any time by contacting Evolution Vans.

29.  Contact Information

Questions about the Terms & Conditions of Vehicle Conversion Services should be sent to us at hello@evolutionvans.co.uk