First Year Warranty Cover

Your first year Evolution Vans Warranty covers:

  • Fridge
  • Hob/sink
  • Grill
  • Oven
  • Electrical system, including the fuse box and electronic battery charger
  • Power management system
  • Smart charging system
  • Diesel heater
  • Bed
  • Interior fixtures and fittings, including lights, hinges, and push locks
  • Gas safety components
  • Electrical components
  • Water system components
  • Roof shell, including struts
  • Elevating bed, including struts
  • Swivel seat mechanism

Please note some items like pop top roofs are covered by their own warranty, from 2-5 years depending on manufacturer.

We have the right to change this list as we see fit, any decisions will be made by the management team on a case-by-case basis.

This warranty is provided on the condition that you maintain your vehicle as and when required.

Special care must be taken when operating moving parts, including hob/sink lids and gas grill doors.

It should be noted that excessive force applied can result in damages, which may then not be covered under the warranty.

Worktop surfaces should be maintained and cleaned with normal household cleaning products.

Excessive heat applied to the worktop can cause heat marks which will not be covered under the warranty, We always advise using heatproof mats or similar when placing hot items on the work surfaces.

The warranty is also subject to fair wear and tear policy and excludes any user error or accidental damage. If you do not meet this condition fully, we may reject a claim under the warranty and all benefits to you under this warranty may be forfeited and we will be released from all obligations to you. You are responsible for the costs of this maintenance.

Fair wear and tear policy

The warranty is subject to a fair wear and tear policy and excludes any user error or accidental damage.

During the service life of your vehicle, normal degradation will naturally occur to some components, we term this ‘wear and tear’. For instance, components, which are subjected to constant or sustained periods of movement, such as hinges, gas struts, and locking mechanisms but not limited to these components would be subject to wear and tear.

Any furniture fascia or worktops subject to excessive heat from heat sources causing damage or marking.

Vehicle abuse and accidental damage to any components of the van and/or conversion will not be covered under warranty.

Any perishable items installed would not be covered.

Care and maintenance

Care and maintenance, where required, is essential, and if not adhered to will void any warranty. Examples of the care and maintenance that is to be expected include:
  • Taking special care when operating moving parts including hob/sink lids, and gas grill doors
  • Not applying excessive force to any aspect of the campervan conversion
  • Utilising heatproof mats when placing hot items on the work surfaces, as excessive heat can cause marks that are not covered under the warranty

Business and commercial use

Any vehicles suspected to be used for hire will immediately void their warranty with Evolution Vans and fall under a trade pricing structure for any maintenance and repair work required.

Items excluded from the Evolution Vans conversion warranty

  • Paintwork
  • Vehicle components (electrical and mechanical)
  • Leisure batteries
  • Vehicle batteries
  • Upholstery wear and tear
  • Mattress wear and tear
  • Roof canvas wear and tear
  • Graphics
  • Glass, framework, and seals

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